Shipping policy

Guangzhou Hongfan Trading Co., Ltd.

1. Shipping Origin

All orders are shipped directly from China.

2. Processing Time

Orders will be processed and dispatched within 1–3 business days after payment confirmation, excluding weekends and public holidays in China.

3. Estimated Delivery Time

Standard international shipping normally takes 15–18 business days after dispatch.

Important Note: The delivery time is an estimate only. Shipments may be delayed due to destination country customs clearance inspection, local logistics arrangement, holidays, or other factors beyond our control. We are not liable for delays caused by customs or local carriers.

4. Tracking Information

Once your parcel is shipped, we will send you the tracking number. You can track your package online via the corresponding logistics website.

5. Customs Duties & Import Taxes

Import duties, taxes and customs fees in the destination country are the responsibility of the buyer. These charges are collected by local customs and are not included in our product price or shipping cost. Please check your local customs rules before placing an order.

6. Undeliverable / Returned Packages

If the parcel is returned to us due to incorrect address, unreachable recipient, customs refusal or buyer’s personal reasons, the buyer shall bear the return shipping cost and related fees.

7. Shipping Modification

Please confirm your shipping address carefully before checkout. Address changes after shipment cannot be guaranteed.

If you have any questions about shipping, please contact us via WhatsApp: +8617753074143